Privacy Policy for Dreamland

Last Updated: October 5, 2025

Introduction

Welcome to Dreamland ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding data collected through our mobile application (the "App").

Given the sensitive nature of dream content and mental health information, we take your privacy seriously and have implemented measures to protect your data.

Information We Collect

Information You Provide to Us

Personal Information:

  • Name and demographic information (such as gender, age, relationship status)
  • Contact information (email address)

Personality & Mental Health Information:

  • Responses to personality trait questions to help personalize your dream interpretations
  • Self-reported mental health status, such as stress, anxiety, and mood levels
  • Life experiences and significant events you choose to share
  • Dream patterns like dream frequency, and recurring dream themes

Account Information:

  • Email address and authentication credentials (managed securely by our authentication service)

Information Automatically Collected

Usage Data:

  • App features you use
  • Time and frequency of app usage
  • Device type and operating system version
  • App version
  • General location (country/region only, not precise location)

Subscription Information:

  • Subscription status and type
  • Purchase history
  • Payment platform (iOS App Store)
  • Subscription renewal dates

Technical Data:

  • Device identifiers (for authentication and security)
  • IP address (for security and fraud prevention)
  • Error logs and crash reports

How We Use Your Information

We use your information for the following purposes:

To Provide Our Services:

  • Generate AI-powered dream interpretations based on your dream descriptions
  • Personalize interpretations using your personality and mental health context
  • Store and organize your dream history
  • Track your dream patterns over time

To Improve Our Services:

  • Understand how users interact with the App
  • Identify and fix technical issues
  • Develop new features and improve existing ones
  • Analyze usage patterns (in aggregate, anonymized form)

To Manage Your Account:

  • Authenticate your identity
  • Manage your subscription
  • Process payments through Apple's In-App Purchase system
  • Provide customer support

For Communication:

  • Send you important updates about the App
  • Respond to your inquiries
  • Send push notifications (if you opt in)

For Legal Compliance:

  • Comply with applicable laws and regulations
  • Protect our legal rights
  • Prevent fraud and abuse

How We Share Your Information

We do NOT sell your personal information to third parties.

We share your information only in the following limited circumstances:

Service Providers

We use trusted third-party services to operate our App:

AI Analysis Service (OpenRouter):

  • Your dream descriptions are sent to our AI service provider for interpretation
  • This provider is contractually obligated to protect your data and not use it for training or other purposes
  • Dream content is processed temporarily and not stored by the AI provider

Backend Infrastructure (Convex):

  • All your data is stored on secure, encrypted servers provided by Convex
  • Data is encrypted at rest and in transit
  • Convex provides database and backend services

Subscription Management (RevenueCat):

  • Subscription status and purchase information is processed through RevenueCat
  • RevenueCat integrates with Apple's In-App Purchase system
  • No payment card information is stored in our App (handled by Apple)

Authentication Service:

  • Email-based authentication is managed through Convex Auth
  • We do not store passwords; authentication tokens are securely managed

Legal Requirements

We may disclose your information if required by law, such as:

  • In response to a valid legal request (subpoena, court order, etc.)
  • To protect the safety of our users or the public
  • To investigate fraud or security issues
  • To enforce our Terms of Service

Business Transfers

If Dreamland is acquired or merged with another company, your information may be transferred to the new owner, subject to the same privacy protections outlined in this policy.

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data is encrypted in transit (TLS/HTTPS) and at rest
  • Access Controls: Strict access controls limit who can access user data
  • Secure Authentication: Token-based authentication with secure session management
  • Regular Security Reviews: We regularly review our security practices

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Access and Portability

You have the right to access your personal information and receive a copy of your data in a portable format. You can request this by contacting us at [email protected].

Correction

You can update most of your personal information directly in the App's Settings. For information you cannot update yourself, contact us for assistance.

Deletion

You have the right to request deletion of your account and all associated data. You can initiate account deletion in the App under Settings > Account > Delete Account.

Important: Account deletion is permanent and cannot be undone. All your dreams, analyses, and personal information will be permanently deleted within 30 days.

Data Portability

You can export all your dream data in a standard format (JSON) through the App's Settings.

Opt-Out Rights

  • Push Notifications: You can disable push notifications in your device settings
  • Email Communications: You can unsubscribe from promotional emails (we'll still send essential account-related emails)

Rights Under GDPR (EU Users)

If you are in the European Union, you have additional rights:

  • Right to object to processing
  • Right to restrict processing
  • Right to lodge a complaint with a supervisory authority

Rights Under CCPA (California Users)

If you are a California resident, you have the right to:

  • Know what personal information is collected
  • Know whether your information is sold or disclosed (we do not sell your information)
  • Request deletion of your information
  • Opt-out of the sale of your information (not applicable as we don't sell data)

Data Retention

Active Accounts:

  • We retain your data for as long as your account is active and as necessary to provide services

Deleted Accounts:

  • After account deletion, most data is removed within 30 days
  • Some data may be retained for legal or security purposes for up to 90 days
  • Aggregated, anonymized data may be retained indefinitely for analytics

Subscription Data:

  • Subscription records are retained for tax and legal compliance purposes for 7 years after account deletion

Children's Privacy

Dreamland is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately, and we will delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy in the App
  • Updating the "Last Updated" date
  • Sending you a notification (for significant changes)

Your continued use of the App after changes become effective constitutes your acceptance of the revised policy.

Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

California "Do Not Track" Disclosure

We do not track users across third-party websites and therefore do not respond to Do Not Track (DNT) signals.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: [email protected]

Response Time: We will respond to your inquiry within 30 days.

Data Protection Officer

For users in the European Union or those with GDPR-related inquiries:

Email: [email protected]

By using Dreamland, you acknowledge that you have read and understood this Privacy Policy.